- How Do I Know If I Have An Elite Casino Resorts Club Card?
- How can I unlock my account?
- How Do I Sign Up?
- I received an email to register online, what do I do?
- How do I retrieve/reset a forgotten password and security question?
- What do I do if I forgot the answer to my security question?
Deposit & Withdrawal Information
- Guide to Sports Betting
- How can I place a wager?
- What does "Regraded" mean next to my outcome?
- Why was my bet result voided?
- What happens if I place a bet and the game is cancelled or postponed?
- What does "Off the board"/"OTB" mean?
- Will I be able to access my account when I am not in Iowa?
- Can I use a public HotSpot/WiFi?
- I am in Iowa, but it's showing I'm outside of the border. What can I do?
- What is Geo-Location/GeoComply?
- What software will prevent me from being located?
- How do I uninstall the Geo-Comply plugin?