In order to positively identify your location within the state of Iowa, customers will be asked to download our geo-location plug-in (desktop and mobile web). The app allows your location to be pinpointed via Wi-Fi signals. Once downloaded you’ll have to agree to share your location. Once your location has been determined we will have met state regulations and you will be allowed to wager.
Please note the plug-in only needs to be downloaded once per device, not every time you will wager.
If you’re experiencing any issues with the plug-in please restart the location check via the task manager. Also, if you’d like to uninstall the plug-in you can do this via the control panel "Remove Software" option.
If you experience issues with your geo-location it might be due to your proximity to a border or the lack of Wi-Fi signals. If you feel you’re receiving this message by mistake please contact our player support team so we can help troubleshoot the issue.